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KeyBank — Small Business Account Origination

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↳ RESEARCH

↳ USER FLOWS

↳ WIREFRAMES

↳ PROTOTYPE

↳ USABILITY TESTING

↳ DEVELOPER HAND-OFF


 

Empowering KeyBank bankers to efficiently open business deposit and lending accounts.

Led the design research, creation, and implementation of KeyBank’s platform that offers a modern integrated experience to help bankers originate deposit accounts and enter credit applications for small business owners.

 

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01.

SITE MAPS

To better understand Anthropologie’s website, I visited and studied their current site map. From there, I focused on adjusting their site map taking in account the target audience and different consumer experiences.

02.

USER FLOWS

After finalizing the site maps, I began to create 3 different flows that answer to various user tasks.

TAP TO EXPAND THE SITE MAPS AND USER FLOWS ↓

 
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03.

RESEARCH

Before starting the wireframes, I conducted a research to gather observations and insights on what current retail brands are doing with their mobile website. Some of the findings include:

  • Promotional images inside hamburger menu

  • Utilize a secondary navigation system inside PDP,

  • Give importance to utility links

  • Ability to filter down a category page even when user is far from the top

  • Preview color swatches without being redirected to another page

 

04.

INITIAL WIREFRAMES

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